Refunds and Cancellation Policy

Refund Norms For Events of duration 6 days & more:
Full Refund if cancellation is made within 30 days prior to the departure date of the event.
NO refund will be made after That

Refund Norms For Events of duration 3 days & more:
Full Refund if cancellation is made within 20 days prior to the departure date of the event.
NO refund will be made after That

Refund Norms For Events till 2 OR 1 day duration:
Full Refund if cancellation is made within 10 days prior to the departure date of the event.
NO refund will be made after That

For the events where train tickets are involved Once booked there will be no refund.

MumbaiRangers will not be responsible for any losses incurred for any train/air/bus/taxi bookings, hotel bookings or extension to the camp done by
clients/participants (either independently or through us)
Refund will be paid only by NEFT /cheque after 7 days of the completion of event. Even in case of trek cancelled by MumbaiRangers the same process
will be followed.
Transfer of booking to another event will be permitted where feasible and will be at the discretion of the management and participant consent.
If the management cancels the program and transfer of the booking is done, the full amount will be transferred to the new event.
If the participant cancels a booking and opts for transfer of the booking to any other event, only the refund amount (as per applicable policy), will
be transferred to the new event.
In case participant cancels the booking of an event where transfer of booking is done, the participant will be refunded the amount as per applicable
cancellation policy.
In case of cancellation of any event due to reasons beyond control (like Natural calamities, riots, political uncertainty, public transport failure etc.),
refund shall be payable with respect to the given refund norms.

User Agreement
By registering or joining any of the program organized by MumbaiRangers, it is assumed that you have read , understood & agreed to
the Rules, Regulations, Terms, Conditions, Consents and Privacy Policy.

Consent

By registering or joining any of the program organized by MumbaiRnagers, it is assumed that you have read, understood & agreed to
the following.
A planned activity or programs may be cancelled or revised depending on the weather and availability of suitable qualified instructor.
All activities & programs carry an amount of risk of injury and you are aware that outdoor activities have an inherent risk of personal injury.
You are joining an outdoor activity where any incident/ Natural calamity can happen & you agree that organizer shall not be held responsible for the any
accident, mishap (including death) caused by any circumstances (artificial or natural).
ln emergency situation, you consent to any medical treatment recommended by a qualified medical practitioner (this could include inoculations,
blood transfusions, surgery or the use of anesthetic).
You understood that the photographs taken during the activity which can be used for publicity purpose. You consent to allow organizers to photograph you
and allow them to use for publicity purpose. You also consent to allow organizers to use the photograph clicked by you for publicity purpose.
You understood that a certain level of acceptable behavior is required to participate in outdoor activities and that you may be excluded from activities
if this level is not maintained. I understand that organizer will not be responsible for the supervision of any participant excluded from activities.

Privacy policy

MumbaiRangers, respects your privacy and recognizes the need to protect the personally identifiable information
(any information by which you can be identified, such as name, address, and telephone number) you share with us. We would like to assure you that
we follow appropriate standards when it comes to protecting your privacy on our websites. With specific reference to booking/e-commerce transactions,
MumbaiRangers collects the following personal sensitive information from you while transacting through
MumbaiRangers, such as Name, Sex, Phone Number, Address, Credit Card details, Date of birth in case of a child. Customer name,
address, phone number, travellers name and age are shared with applicable service providers like the airlines, hotels, guides, drivers, trip leaders etc.,
for the purpose of reservation and booking the services for the customer/traveller. Information like Credit Card Details and Net Banking Details are
usually collected directly by the payment gateways and banks and not by MumbaiRangers. Information like Mobile no, e-mail
address and postal address may be used for promotional purposes, unless the customer/user opts-out of such use. If you choose not to share this
information, you can still visit the www.Mumbairangers.com website, but you may be unable to access certain options, offers and services.